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Domestic Shipping & Handling
Shipping prices are determined by the shipping location, the shipping method selected at checkout, as well as the type of item(s) ordered.
International Shipping & Handling
Our international shipping policies are as follows:
What is your privacy policy?
Privacy Policy
Returning a Manufacturer Direct Item
We're committed to your total satisfaction. You may return your Manufacturer Direct item to us within 30 days of your items delivery date. Please follow the below instructions
How do I return a gift?
Instructions for how to return an item that was received as a gift.
Return Status
It can take up to 10 business days for us to receive and process your return. Once processed, your refund can take up to 2-7 business days to reflect on your account statement. You will receive a confirmation email once this is completed.
All Help Topics
Returns
Damaged or Defective Merchandise
How do I return a gift?
How do I return an incorrect item?
How do I return an international order?
Return Exclusions
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Returning a Manufacturer Direct Item
What is your return policy?
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Before ordering please read the following:
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Why Shop With Us?
Your Satisfaction Guaranteed
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Do you have any discounts?
Does FanCash ever expire?
Gift Card Frequently Asked Questions
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Klarna Payment
Refund Timeframe
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Will I be charged sales tax?
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Shipping
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Tracking your Order
Why didn't all of my items ship together?